Legal Notice

Effective Date: June 1, 2026

This Legal Notice provides important information about the FLOECREST website, online store, products, content, and services.

FLOECREST is operated by Yanxi Sunny Technology Limited, a Colorado limited liability company.

This Legal Notice should be read together with our Terms of Service, Privacy Policy, Shipping Policy, Return & Refund Policy, and Payment Policy.

A. COMPANY INFORMATION

FLOECREST
Operated by Yanxi Sunny Technology Limited, a Colorado limited liability company

Business Address
1500 N Grant St Ste R
Denver, CO 80203
United States

Email: support@floecrest.com
Phone: +1 (559) 481-4236

Customer Service Hours
Monday–Friday, 9:00 AM–5:00 PM Mountain Time (MT)

B. WEBSITE OPERATOR AND SCOPE

The FLOECREST website and online store are operated by Yanxi Sunny Technology Limited.

The name “FLOECREST” is used as our store and brand name. References to “FLOECREST,” “we,” “us,” and “our” refer to Yanxi Sunny Technology Limited and the FLOECREST online store.

This Legal Notice applies to:

Our website
Product and collection pages
Checkout pages
Customer accounts
Policy pages
Order and tracking pages
Customer service communications
Other services connected to our store

If a specific policy conflicts with a general statement in this Legal Notice, the specific policy will apply to that subject.

C. WEBSITE CONTENT AND PRODUCT INFORMATION

We make reasonable efforts to keep our website information accurate, current, and clear. However, website content may occasionally contain:

Typographical errors
Pricing errors
Technical issues
Outdated information
Inventory or availability changes
Other inaccuracies or omissions

We may correct, update, remove, or change website content when reasonably necessary.

If an error materially affects an order, we may contact the customer, correct the information, offer an appropriate alternative, or cancel and refund the affected order.

Product descriptions, images, dimensions, quantities, options, materials, packaging details, and usage information are provided to help customers make purchasing decisions.

Product appearance may vary slightly because of:

Screen or device settings
Lighting conditions
Photography
Product batches
Packaging updates
Manufacturing tolerances
Supplier updates

Minor visual or packaging differences that do not materially affect the intended function of the product may not constitute a defect.

Customers should review the applicable product page carefully before placing an order and contact us if additional product information is needed.

D. PRODUCT USE AND SAFETY

Customers are responsible for using, handling, cleaning, storing, and maintaining products according to the instructions, warnings, and care information provided.

Products should be inspected before use.

Do not use a product that is:

Damaged
Punctured
Cut
Leaking
Altered
Otherwise unsafe

Customers should stop using a product if damage or leakage is discovered.

Information provided on our website is intended for general shopping and product-use purposes. It should not be treated as professional medical, technical, legal, safety, or other professional advice.

E. ORDERS, PAYMENTS, SHIPPING, AND RETURNS

Orders, payments, shipping, delivery, tracking, cancellations, returns, exchanges, and refunds are governed by the applicable policies published on our website.

Please review:

Payment Policy for accepted payment methods, billing, payment processing, and refunds
Shipping Policy for processing times, shipping destinations, delivery estimates, tracking, customs, and shipping charges
Return & Refund Policy for return eligibility, return costs, exchanges, cancellations, inspections, and refund timelines

Prices, promotions, product availability, shipping destinations, and service options may change.

The final order total, available payment methods, taxes, and shipping charges will be displayed at checkout before the customer completes the purchase.

F. TAXES, DUTIES, AND CUSTOMS

Applicable sales taxes and shipping charges will be displayed at checkout where required.

International orders may be subject to:

Import duties
Customs charges
Taxes
Brokerage fees
Carrier fees
Other charges imposed by government authorities or third parties

Unless checkout expressly states that these charges are included, the customer may be responsible for charges assessed after shipment.

FLOECREST does not control charges imposed directly by government agencies, customs authorities, shipping carriers, or other third parties.

Please review our Shipping Policy and Payment Policy for additional information.

G. INTELLECTUAL PROPERTY

Unless otherwise stated, content published on the FLOECREST website belongs to Yanxi Sunny Technology Limited, FLOECREST, our licensors, suppliers, or content providers.

Protected content may include:

Brand names and logos
Product descriptions and images
Graphics and videos
Text and icons
Website layouts and design elements
Marketing materials
Product presentation
Original written content

You may not copy, reproduce, modify, publish, distribute, sell, license, or commercially use our content without prior written permission.

Limited personal and non-commercial viewing of the website is permitted.

Third-party trademarks, names, logos, payment brands, products, and services belong to their respective owners.

Reference to a third party does not necessarily imply endorsement, sponsorship, partnership, ownership, or affiliation.

H. THIRD-PARTY SERVICES AND LINKS

Our website may use or link to third-party services, including:

Shopify
Shopify Payments
PayPal Wallet
Banks and card networks
Digital wallet providers
Shipping carriers
Fulfillment providers
Tracking services
Analytics providers
Advertising providers
Customer support tools
Fraud-prevention providers

Third-party services may have their own:

Terms and conditions
Privacy policies
Fees
Processing times
Eligibility requirements
Security practices
Availability limitations

We do not control and are not responsible for the independent content, policies, security, availability, or operation of third-party websites and services.

Customers should review the applicable third-party terms and policies before using those services.

I. CUSTOMER RESPONSIBILITIES AND PROHIBITED CONDUCT

Customers are responsible for:

Reviewing product information before purchasing
Providing accurate billing, contact, and shipping information
Selecting the correct product option and quantity
Monitoring available tracking information
Collecting packages when pickup is required
Following product instructions and warnings
Keeping account credentials secure
Contacting us promptly if an order or product issue occurs

Customers must not provide false, misleading, fraudulent, or unauthorized information.

You may not use our website, services, forms, accounts, or content:

For unlawful or fraudulent purposes
To impersonate another person or organization
To interfere with website security or operation
To attempt unauthorized access
To introduce viruses, malware, or harmful code
To scrape or collect data without authorization
To abuse discounts, promotions, returns, refunds, disputes, or chargebacks
To infringe intellectual property or privacy rights
To harass, threaten, or abuse customers, employees, contractors, or service providers

We may restrict access, refuse service, suspend accounts, or cancel orders when we reasonably believe prohibited conduct has occurred.

J. WEBSITE AVAILABILITY AND DISCLAIMERS

We make reasonable efforts to keep our website available, accurate, and functioning properly.

However, we do not guarantee that the website will always be:

Uninterrupted
Error-free
Compatible with every device or browser
Free from temporary maintenance
Free from third-party service outages

We may suspend, restrict, update, or discontinue all or part of the website for:

Maintenance
Security
Technical updates
Legal compliance
Service-provider changes
Operational reasons

To the extent permitted by applicable law, the website and online services are provided on an “as available” basis.

We do not guarantee that every product will remain continuously available, every delivery estimate will be met, or every technical issue will be corrected immediately.

Nothing in this Legal Notice limits warranties, guarantees, conformity rights, or consumer protections that cannot legally be excluded.

K. LIMITATION OF LIABILITY AND EVENTS OUTSIDE OUR CONTROL

To the fullest extent permitted by applicable law, FLOECREST and Yanxi Sunny Technology Limited will not be responsible for indirect, incidental, special, punitive, or consequential losses arising from the use of our website, services, or products.

We are not responsible for losses or delays caused by:

Customer misuse
Failure to follow product instructions
Incorrect information provided by the customer
Unauthorized account access caused by the customer
Carrier or customs delays
Severe weather or natural disasters
Public holidays
Government actions
Strikes or labor disputes
Internet, system, or payment-provider failures
Supply chain or transportation disruptions
Other events outside our reasonable control

When reasonably possible, we will provide available updates and take reasonable steps to reduce the effect of a disruption.

Nothing in this Legal Notice excludes or limits liability where exclusion or limitation is prohibited by law.

Nothing in this Legal Notice limits mandatory rights relating to:

Fraud
Personal injury caused by negligence
Defective or unsafe products
Incorrect products
Products that do not match their description
Other rights that cannot legally be waived

L. PRIVACY AND DATA PROTECTION

Personal information collected through the FLOECREST website is handled according to our Privacy Policy.

Our Privacy Policy explains:

What information we collect
How information is collected
How information is used
How information may be shared
How long information may be retained
How customers may exercise available privacy rights

Third-party service providers may process personal information according to their own privacy policies and legal responsibilities.

M. GOVERNING LAW AND CONSUMER RIGHTS

This Legal Notice is governed by the laws of the State of Colorado, United States, to the extent permitted by applicable law.

Customers may also have mandatory rights under the laws of the country, state, province, or region where they live.

Nothing in this Legal Notice is intended to exclude, restrict, or replace consumer rights that cannot legally be waived.

If any part of this Legal Notice is found to be unlawful, invalid, or unenforceable, that part will be interpreted or limited to the minimum extent necessary.

The remaining sections will continue to apply.

N. LANGUAGE AND TRANSLATIONS

This Legal Notice may be provided in more than one language for customer convenience.

We make reasonable efforts to keep translated versions consistent with the English version.

If a translated version differs from the English version, applicable mandatory consumer rights and the version presented to the customer at the time of purchase will be taken into account.

O. CHANGES TO THIS LEGAL NOTICE

We may update this Legal Notice to reflect changes to:

Our website
Our services
Our operations
Legal or regulatory requirements
Security practices
Third-party providers

The latest version will be posted on this page with an updated effective date.

Changes will apply from the effective date shown in the updated Legal Notice.

Where required by law, additional notice will be provided before a material change takes effect.

P. CONTACT US

If you have questions about this Legal Notice, please contact us: